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Leading Through Conflict
Author: Mark Gerzon

Publisher: Harvard Business School Publishing
ISBN: 1-59139-919-X
Pages: 273
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Through absorbing examples drawn from decades of work with organizational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems.