Categories
Go Back
The Results-Driven Manager: Dealing With Difficult People
Author: Karen Mannering

Publisher: Harvard Business School Publishing
ISBN: 9780340946510
Pages: 190
Add to Booklist
Bookmark and Share
This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them. Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions.