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The Results-Driven Manager: Face To Face Communications For Clarity & Impact
Author: Harvard Business School Press

Publisher: Harvard Business School Publishing
ISBN: 978-1591393474
Pages: 172
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With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively. Fast and actionable tools and strategies for improving critical management skills-culled from Harvard Business School Publishing's respected newsletters Harvard Management Update and Harvard Management Communication Letter